—————— OUR SOLUTIONS
CRM/Customer Management for Wineries
Create a positive and memorable experience when customers explore your brand with our best-in-class CRM for wineries.
By marrying eCommerce, POS and marketing touch points, your brand can create, manage and strengthen customer relationships all from one platform.
- Establish patterns in your customer’s purchasing, tasting, eCommerce behavior, and a myriad of other attributes to understand what your customer actually wants.
- Become proactive in your direct marketing strategy with tailored insights and resources to activate content across multiple channels.
- Create comprehensive profiles to easily manage your contacts, bolster your customer relationship management and provide 5-star service, always.
Inventory & Product Management
Manage your products, collections, and inventory in real-time and stay in control of your business.
Seamlessly add products and collections into your website across one or multiple locations.
Our 24/7 visibility into order status and wine inventory allows you to see what products are doing well, helping shape your future production strategy.
- Corksy bridges the gap between your production data, wholesale inventory, eCommerce sales, tasting room inventory, and more to deliver insights for better decision-making.
- Track multiple locations such as Tasting Room, Warehouse, Cellar, and Fulfillment and avoid out-of-stock conditions.
- Improve customer service, boost efficiency and shape your future production strategy with real-time visibility into product inventory.
- Cloud-based access means your team can access inventory insights across products and collections on-the-go.
Promotional Items and Discounts
Keep track of past, current, and future wine promotional items with our best-in-class management system.
Never worry about manually applying discounts, staying organized, or having your customers miss a deal again with our fully automated system.
- It’s no surprise that promotional ideas and discounts increase customer return rates. Easily set-up offers on discounted packages, individual products, events, tasting room experiences, and more.
- Corksy discount management allows brands a comprehensive view of all active discounts in easy filtering options under active orders or discount code used.
- Unlimited customization of promotional items means you can easily activate or automate specials, set usage requirements, active dates, and discount type (% off, $ off, #).
- Conditional automation features allow you to set discount codes when a product gets added to a customer’s cart, if a customer spends a certain amount, and more.
- Leverage Corksy’s discount & promotional features to test and learn repeat purchase, upsell & cross-sell strategies.
Sales and Order Management
With DTC being one of the most lucrative sales channels for wineries, gain full access to all DTC wine sales and order management stages from any device.
No order is too big for our bulk fulfillment, with DTC wine shipping labels and packing slip printing capabilities for wineries of every size.
- Receive full draft order capabilities, whether it’s over the phone, through email invoices to customers or collecting payments. Filter by a multitude of identifiers such as order status, delivery method, location, date, and more.
- Powerful and flexible order management and bulk-processing with 24/7 visibility into order status, SKU inventory and payment status. Bulk shipping labels and packing slips are effortless for streamlined fulfillment.
- Better engage and connect with your customers with optimized checkout experiences built into the back-end. Track commonalities based on your customer’s online behavior and tasting palette to upsell and cross-sell on future orders.
- Motivate your customers to complete the checkout process with our abandoned cart reminders, promotion and discount capabilities. Give customers real-time order tracking through email & SMS.
Analytics & Insights
Create custom dashboards & analytics reports based on your brand’s data to hammer down on day-to-day changes for effortless reporting and strategic planning.
Our live dashboard provides 24/7 visibility into website traffic, eCommerce sales, and marketing touchpoints.
- Create custom reports with advanced filtering and customer segmentation to see the true value of your brand.
- Make real-time strategic decisions with insights into your customer’s online and in-person experience.
- Save custom reports, dashboards and visualizations for quick insight into your key performance indicators.
DTC Shipping and Tax Compliance
We’ve done the heavy lifting so you don’t have to. Manage your DTC wine shipping and tax compliance information in one place with our fully integrated system.
Gain insights into which markets would be the best to sell your products and manage all your state licenses in one place.
We’ve partnered with alcohol industry compliance software, Shipcompliant & Avalara, to bring you accuracy, visibility and control over your compliance needs. Easily set-up your shipping account, login to Corksy and connect your website. Voila!
- We know managing state licenses can get overwhelming. Effortlessly manage licensing information across states, gain insights into market penetration and export tax information to reduce your product’s time to market.
- Populate direct-to-consumer wine shipping information and tracking, with full integrations with FedEx, UPS & all others major shipping carriers.
—————— LET'S TALK
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